Complimentary Letters

It has been care in the first class

Thank you to all carers and staff who looked after my relative.  She enjoyed the girls visits and I appreciated all your help.

Carer Y offered a high standard of personal care and her patience was endless.  She was always smiling and had a great sense of humour.  My relative thought the world of her.  She also offered great support to the family.

I’ve never had a bad carer yet – every one of them is good.

Very pleased with JB

We would like to thank JB Agency for caring for our relative during a very difficult few months

Both my carers are helpful and treat me with respect and care for me at all times.  I cannot fault them.  They check on my general well being on a daily basis.

The girls you send are excellent.

Girls are lovely

Excellent care delivered by all

I enjoy my carers’ visits

The family of Mrs X would like to than you most sincerely for the excellent care and attention shown to our relative over the years and most importantly the social conversations.

Thanks for all your help.  God bless

Carer X has been the best – we have nothing but the best to say about her.

I am so glad I found JB – a hidden gem

I don’t know what I would do without

I feel much safer when the girls are around

Iam very luck with all my lovely carers.

Could not do without my carers – they are invaluable.

Very nice and helpful

I welcome the interaction with the carers, especially KW – we share the same sense of humour and also football.

Having JB has made such a difference.

Care Inspection Reports 2015

Aye hen, they’re fine, good lassies, I ken the manager.

After some initial teething problems the service has settled into a satisfactory routine.

I have been very happy with the service from JB.  I wouldn’t go to anyone else.  I have been happy with the carers that I’ve been given.  If I’m not sure of something they always give me an answer.

Another good year.  Service exceeds expectations.

My service is great and my carer is fantastic.

Overall a good service – best company I’ve dealt with.

The care you provide is 1st class as are the carers.

The service is always very responsive.

Care Inspection Reports 2014

My main carer is very good and helpful.

The quality of care and kindness of the staff has been fantastic.  I can only thank them very much.

The staff have been receptive to advice from myself and any changes to the care plan.

Care Inspection Reports 2013

I didn’t like it when the rota changed but it’s alright now.

Our carers, they’re the best

“I am more than happy” and “yes, I know who to talk to if I have any problem” and “when we had some problems it was sorted out and we got good continuity with regular carers.”

If you’re looking for a rewarding career in homecare in Edinburgh and Midlothian, Call JB Agency on:

0131 4479 530

JB Agency, 115 Comiston Road
Edinburgh, EH10 6AQ

0131 447 9530